At Dan’s Plants, we take great care in preparing and sending your order to ensure your plants arrive in fantastic condition, ready to thrive in your garden.

Our Plant Order Policy

To ensure efficiency and the best possible value for our customers, we operate a minimum order policy:

• Minimum Order: Our minimum order is 3 plants.
• Order Quantities: Orders must be in multiples of 3 (e.g., 3, 6, 9, 12, etc.). You can mix and match any three plants from our catalogue.
• Workshops & Events: Please note that no shipping cost applies when purchasing tickets for our workshops or events alone, as these are non-physical items.

Local Delivery & Costs

For customers local to the Dan’s Plants nursery (postcodes LA9, LA23, LA8, LA7, LA11 only):

• Local delivery by Dan: £2.00 per order (regardless of quantity)
• 1-3 working days*

• UK Flat Rate Shipping: £8.00 per order (regardless of quantity)
• 1-3 working days*
• Royal Mail Tracked 24

Tracking: All plants are posted via Royal Mail Tracked 24 to ensure they arrive in top condition. You will receive a tracking link directly from Royal Mail to follow your order and add further delivery instructions.

Packing & Packaging: The £8.00 cost includes both postage and the use of our eco-friendly, recyclable packaging.

*Dispatch Timelines

We aim to send your plants out quickly, but please note our dispatch times are occasionally impacted by our schedule of events:

• Standard Dispatch: We aim to dispatch all orders within 1-3 working days.
• Flower Show Delay: If we are exhibiting at a Flower Show, please allow up to 7 working days for dispatch. We appreciate your patience during these busy periods.

Returns Policy

Please refer to our full Terms & Conditions for comprehensive details.

Live Plant Guarantee: Due to the nature of live plants, we cannot accept returns for reasons other than transit damage or fault. If there are any issues with your order upon arrival, please contact us immediately.

Workshop Bookings: All workshop bookings are non-refundable as materials are purchased in advance.